Last updated: 10 October 2026
Delivery areas
We deliver across India to all serviceable PIN codes.
Delivery times
- Tricity (Chandigarh, Mohali & Panchkula): same-day delivery on eligible orders placed before our daily cut-off time. Orders placed after the cut-off are delivered the next day.
- Rest of India: we dispatch as soon as possible using the fastest courier partners available. Delivery time depends on your location and is usually within 2–7 days, and no later than 7 days in most cases.
Delays can occasionally occur because of weather, public holidays or courier issues.
Shipping charges
Shipping is free on all orders.
Order tracking
You will receive tracking details by email or SMS after your order is dispatched.
Delivery details
Please provide a complete and correct address, PIN code and phone number. We are not responsible for delays caused by incorrect or incomplete details. If your parcel arrives damaged, please see our Refund & Cancellation Policy.
Contact us
Botanica Canin
Shop No. 9, Harmilap Nagar Phase 1, Baltana, SAS Nagar (Mohali) – 140604, Punjab, India
Email: hello@botanicacanin.com
Support hours: 9:00 AM – 6:00 PM IST